Search tips

Having trouble finding the information or support you are looking for? Below are a few tips to help you with your search:

  1. Search by keyword

  • The best way to find what you are looking for is to search by keywords. E.g. “gender identity” “pregnancy” “mental health” or “volunteering”
  1. Too few results? Not finding the topic or information that you are looking for?

  • Try searching with another keyword
  • Limit the amount of keywords in your search. E.g. Instead of “I need advice on dating”  try just “dating advice”
  • Check the spelling of your keyword(s)
  • Use the menu on the left hand side of the screen and select from the categories of topics provided
  • Contact one of our counsellors via phone or, when chat is open, through Live Chat
  1. Too many results found?

  • Try narrowing down your search by using more specific key words
  • Use the menu on the left hand side of the screen and select from the categories of topics provided
  • Contact one of our counsellors via phone or when chat is open, via Live Chat