New Brunswick

Since 1989, Kids Help Phone has provided life-changing help and hope to young people in Canada. In 1992, we opened our first of two offices in Atlantic Canada to raise awareness among youth and engage the community to donate, fundraise and partner in our mission. Kids Help Phone is always open in any moment of crisis or need. We are a charity delivering anonymous and confidential counselling, information and referrals to young people 24 hours a day, 7 days a week in English and French. Often, we are the only source of support available after hours and around the clock in rural and remote communities across the province.

Help us be an ally to young people in need! How you can help:

• As a charity, Kids Help Phone relies on donations to ensure we can remain always open — donate today!
• Sponsor an event. Please contact us for more information on these opportunities.
• Fundraise for Kids Help Phone — host an event, get your employer involved, take action.
• Volunteer with us — we rely on the gift of time from our volunteers to support our community-based awareness and fundraising programs.

For more information about how to get involved or to make a donation, please contact your regional staff member,  Allison Cameron.

Contact us by email


Atlantic Canada Office locations:

Kids Help Phone, Newfoundland and Labrador
P.O. Box 26062
St. John’s, NL A1E 0A5
T 709-685-0629

Kids Help Phone, Nova Scotia
301-1600 Bedford Hwy
Bedford, NS B4A 1E8
T 902-457-4779
T 1-888-470-8880

Our counsellors are the most available, accessible direct support, without intermediaries, that a young person can find. By phone or online, we are also a seamless resource — offering a bridge for young people to community supports and services where available. We are able to link them directly to local supports through Canada’s most comprehensive resource database of youth-facing programs.

Youth from Atlantic Canada are primary users of online channels for counselling — 57% of all Atlantic youth counselling sessions are via Live Chat.

In 2017,  New Brunswick

  • In 2017 the most frequently discussed issue among New Brunswick youth was suicide and suicide related topics, followed by: Depression and Anxiety, Mental/Emotional Health
  • 66% of the counselling sessions were through Live Chat
  • New Brunswick youth had the highest frequency or proportion of returning/repeat service users
  • New Brunswick had the highest proportion of Male Service usage of any province, 34%
  • New Brunswick youth had the highest rate of Crisis Interventions of any province, 18% of all counselling sessions


Crisis Text Line powered by Kids Help Phone is now available in New Brunswick 24/7!

2018 has been a pivotal year for Kids Help Phone, partly because of the launch of our texting service trial in Manitoba. Crisis Text Line powered by Kids Help Phone is now available across Canada. Young people can text with a volunteer Crisis Responder for support with any issue — big or small. The service is free, confidential and available 24/7/365.

The national rollout of our texting service means more young people in Canada will have access to support in the way they need it most. Crisis Text Line powered by Kids Help Phone expands the range of services we provide to youth who are looking for support.

Whether the preference is for support over the phone, through Live Chat or via text, young people across Canada now have more support options available to them at any time of day, in English and French.

Learn more about Crisis Text Line powered by Kids Help Phone.

If you’d like to help spread the word about our service, check out these resources.


Current Events:


The Boolathon is Kids Help Phone’s annual Halloween-themed bowling fundraiser taking place in select communities across the country at the end of October, including Moncton. Friends, family, co-workers and others join together to raise funds for an important cause – young people’s emotional health and well-being – and to enjoy a spooktacularly great time.

Join us this year, on October 28th at the Fairlanes Bowling Centre in Moncton!

Past Events:

Walk so Kids Can Talk

What an incredible day it was at the Walk so Kids Can Talk presented by BMO. Thank you for joining our national day of community action and for celebrating Mental Health Week with us!

To see local event photos visit our Walk event page.

Amanda Coneen

Amanda Coneen organized an International Gaming fundraising event this summer, which raised $2,380 for Kids Help Phone. When asked why she decided to host this event, Amanda stated “I’ve always been passionate about the work that Kids Help Phone does and wanted to use the platform I’ve established through online streaming and content creation to help give back. I decided to do a 12 hours stream with a goal $500 dollars, which I ended up surpassing quite quickly due to the generosity of people from all around the world. By doing this event, not only was I able to raise money directly for Kids Help Phone, but also share the many ways in which Kids Help Phone exists to help kids nation wide. Many people shared experiences they had with the organization, and even how Kids Help Phone has helped their own children. Overall it was an incredibly humbling experience.”


National Group of the Year Recognition

On Tuesday, June 19th, the 2017 Moncton “Walk so Kids Can Talk, presented by BMO” committee, consisting of Natasha Boudreau, Amy Clark, Brittany Reid, Christina Waddy, and Brent Wheeler, was awarded with the 2017 Kids Help Phone National Volunteer Group of the Year award. This committee has been with us for approximately 5 years and in that time have lived Kids Help Phone’s vision of a future where every young person in Canada can access the support they need, in the way they need it most. Through their actions, they have helped Kids Help Phone to be there for youth in Moncton, and across Canada, and we are so grateful. This group was chosen from over 3,000 volunteers across Canada, not just for their leadership and fundraising efforts, but for their passion, dedication and continuous support for Kids Help Phone. This small but mighty committee is a fine example of a group of people coming together from different employers, BMO Nesbitt Burns, Corporate Research Associates, Sobeys, and TJX Canada and we are thrilled to be able to recognize this group on a National level.