Welcome to Kids Help Phone Insights!
Young people’s strengths & struggles can be an indicator of the mental health landscape in Canada. Get insights by exploring our data.
What is Kids Help Phone Insights?
AboutKids Help Phone Insights
Kids Help Phone Insights is a showcase of anonymous (meaning no personal / identifying details) and aggregated (meaning not individual) data from conversations we have with people across Canada.
By sharing this data, we want to remind folks that they’re never alone, and that they can find hope, strength and community from coast to coast to coast. We also want to share our learnings from the frontlines of mental health and well-being in Canada while continuing to respect people’s privacy and our values.
Although people’s strengths and struggles are more than a data point, we hope the information on this platform acts as a compass to help you find support, shape policies / programs and more.
What are some rising data trends in Canada?
People from each province and territory in Canada reach out to Kids Help Phone.
The demand for our services is growing faster than ever. And our professional counsellors and trained, volunteer crisis responders are rising up on the frontlines of mental health to meet the need.
Here, you can explore what young people are talking about across our services and in communities from coast to coast to coast.
The graph below shows the number of texting, professional counselling and peer-to-peer interactions we've had with people over time.
Respecting young people’s privacy is important to us. We want to reassure them that their conversation with us is confidential. We never share data or information from individual conversations. To learn more about how we care for data, you can visit our FAQ section.
What are people sharing, and how are they feeling after contacting Kids Help Phone?
View our datasets and survey results to dig deeper into the issues young people are sharing with our counsellors and crisis responders, and how they’re feeling after their conversation.
What are people saying
about Kids Help Phone’s services?
Sharing what you’re going through with someone you trust can really help — that’s why Kids Help Phone is always there. But how do people feel after asking for the support they need? This real-life quote captures how people may be feeling after connecting with us.
Where can I read
answers to frequently asked questions (FAQ)?
Do you want to learn more about Kids Help Phone Insights? Check out answers to our most frequently asked questions to learn how we collect our data, how it can be used and more.