Contact us

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Welcome to Kids Help Phone’s general contact page. Here, you can find answers to our most frequently asked questions, as well as a form to submit comments / questions about donations, events, volunteering, programs, partnerships and more to our administrative team.

Frequently asked questions

You can check out our e-mental health services for ways to connect with our professional counsellors and volunteer crisis responders 24/7.

To donate over the phone, you can call donor services at 1-800-268-3062.

You can use the following mailing addresses:


British Columbia and Yukon

Suite 570, 789 West Pender Street
Vancouver, BC V6C 1H2

Phone: 778-379-5437
Toll-free: 1-844-849-4551



300-439 University Ave.
Toronto, ON M5G 1Y8

Phone: 416-586-5437
Toll-free: 1-800-268-3062



Jeunesse, J’écoute / Kids Help Phone
1200 McGill College Avenue, Suite 1680
Montreal QC, H3B 4G7

Phone: 514-273-7007
Toll-free: 1-866-814-1010


Nova Scotia, New Brunswick, Prince Edward Island and Newfoundland and Labrador

Nova Scotia Office
90 Western Parkway, Suite 102
Bedford, NS B4B 2J3

Phone: 902-457-4779
Toll-free: 1-888-470-8880

You’re welcome to send a message to our communications team. For our latest press releases, statements and media coverage, you can visit our Press Room.

You might find our Donor FAQ and events page helpful. You can also explore some different ways to give to Kids Help Phone.

Fundraising events rally communities, increase awareness and change the landscape of youth mental health from coast to coast to coast. You can visit our events page to learn more.

From fundraising to frontline services, volunteers are an essential part of Kids Help Phone’s past, present and future. You can visit our volunteer page for information about our active volunteer opportunities, including student placements.

You can check out our careers page to access job postings and learn about how you can make a difference in the lives of youth across Canada.

You can visit our partnerships page for information about ways to partner with Kids Help Phone. You can also reach out to your regional representative to share your goals and discuss ways you can collaborate in a meaningful way to help young people.

You can visit our e-mental health services page to learn about how young people can get support with mental health and well-being. We also offer resources for caring adults, educators, supporting Indigenous youth, supporting newcomer youth and supporting Black youth.

Yes! We have lots of mental health materials to download, print and share on social media. You can also check out our materials for supporting Indigenous youthsupporting newcomer youth and supporting Black youth. You’ll find even more information and materials to share on our Instagram, TwitterFacebookLinkedIn and YouTube channels.

We’re committed to providing excellent service, and we always appreciate your feedback. If you’d like to submit a complaint, please use the form below and select “Complaint” in the subject dropdown. For more information, you can read our complaints policy.

Contact us

You can complete the form below to get in touch with our administrative team.

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