Welcome to Kids Help Phone’s general contact page. Here, you can find answers to our most frequently asked questions, as well as a form to submit comments / questions about donations, events, volunteering, programs, partnerships and more to our administrative team.
Frequently asked questions
You can check out our e-mental health services for ways to connect with our professional counsellors and volunteer crisis responders 24/7.
To donate over the phone, you can call donor services at 1-800-268-3062.
You can use the following mailing addresses:
British Columbia and Yukon
Suite 570, 789 West Pender Street
Vancouver, BC V6C 1H2
300-439 University Ave.
Toronto, ON M5G 1Y8
Jeunesse, J’écoute / Kids Help Phone
1200 McGill College Avenue, Suite 1680
Montreal QC, H3B 4G7
Nova Scotia, New Brunswick, Prince Edward Island and Newfoundland and Labrador
Nova Scotia Office
301-1600 Bedford Hwy
Bedford, NS B4A 1E8
You’re welcome to send a message to [email protected]. For our latest press releases, statements and media coverage, you can visit our Press Room.
You might find our Donor FAQ and events page helpful. You can also explore some different ways to give to Kids Help Phone.
Fundraising events rally communities, increase awareness and change the landscape of youth mental health from coast to coast to coast. You can visit our events page to learn more.
From fundraising to frontline services, volunteers are an essential part of Kids Help Phone’s past, present and future. You can visit our volunteer page for information about our active volunteer opportunities, including student placements.
You can check out our careers page to access job postings and learn about how you can make a difference in the lives of youth across Canada.
You can visit our partnerships page for information about ways to partner with Kids Help Phone. You can also reach out to your regional representative to share your goals and discuss ways you can collaborate in a meaningful way to help young people.
You can visit our e-mental health services page to learn about how young people can get support with mental health and well-being. We also offer resources for caring adults, educators, supporting Indigenous youth, supporting newcomer youth and supporting Black youth.
Yes! We have lots of mental health materials to download, print and share on social media. You can also check out our materials for supporting Indigenous youth, supporting newcomer youth and supporting Black youth. You’ll find even more information and materials to share on our Instagram, Twitter, Facebook, LinkedIn and YouTube channels.
We’re committed to providing excellent service, and we always appreciate your feedback. If you’d like to submit a complaint, please use the form below and select “Complaint” in the subject dropdown. For more information, you can read our complaints policy.
You can complete the form below to get in touch with our administrative team.