Need help now?

To start using the text service, text CONNECT to 686868.

Our texting service is free and available across Canada 24/7.

Text Us

Need help now?

To start using the text service, text CONNECT to 686868.

Our texting service is free and available across Canada 24/7.

Text Us

Depression. Self-care. Anxiety. Relationships. Thoughts of suicide. Sometimes, we may want help with something on our mind, but we’re not sure how to get started. And if we’re dealing with an issue we find hard to talk about, like a crisis, it can be tough to say it out loud.

With Crisis Text Line powered by Kids Help Phone, you can chat with a trained, volunteer crisis responder for support any time, about anything, via text message.

Our texting service is free and available across Canada 24/7. You don’t need a data plan, Internet connection or an app to use it. Your texting conversation with a crisis responder is confidential. To find out more about what that means, check out our texting service’s privacy policy.

What happens when I text?

To start using the texting service, text CONNECT to 686868. The first few texts you receive will be automated messages from Kids Help Phone giving you more information about the service and our Privacy Policy.

After that, you’ll be connected to a volunteer crisis responder who can talk to you about any issue — big or small. You can end the conversation at any time by texting the word STOP. (This means that we won’t send you any more messages unless you text again.)

How does it work?

Follow these three steps to reach one of our volunteer crisis responders!

1. Text CONNECT to 686868 from anywhere in Canada, any time, about anything.

2. A volunteer crisis responder receives the text and lets you know they’re here to listen.

3. The volunteer crisis responder will help you move from a hot moment to a cool moment.