Since 1989, Kids Help Phone has provided life-changing help and hope to young people across the country. In 1994, we opened our regional office in Quebec to raise youth awareness and engage the community to donate, fundraise and partner in our mission. In 1997, we opened our Montreal counselling centre. We are a charity delivering anonymous and confidential counselling, information and referrals to young people 24 hours a day, 7 days a week in English and French. Often, we are the only source of support available after hours and around the clock in rural and remote communities across the province.
Get involved — help us be an ally to young people in need
- As a charity, Kids Help Phone relies on donations to ensure we can remain always open — donate today!
- Sponsor an event. Please contact us for more information on these opportunities.
- Fundraise for Kids Help Phone — host an event, get your employer involved, take action.
- Volunteer with us — we rely on the gift of time from our volunteers to support our community-based awareness and fundraising programs.
For more information about how to get involved or to make a donation, please contact your regional staff member, Yana Karieva:
Kids Help Phone
5605, de Gaspé, Suite 303
Montréal, QC H2T 2A4
Our counsellors are the most available, accessible direct support, without intermediaries, that a young person can find. By phone or online, we are also a seamless resource — offering a bridge for young people to community supports and services where available. We are able to link them directly to local supports through Canada’s most comprehensive resource database of youth-facing programs.
In 2017, in Quebec:
- Kids Help Phone counsellors received 13,126 phone calls from young people in the province.
- young people demonstrated a preference for Chat counselling, using Chat channels in 65% of counselling sessions compared to 35% by Phone.
- the most popular specific counselling issue was Suicide/Suicide-Related, followed by Peer Relationships, and Family Relationships.
- users aged 20+ represented the largest proportion of this age group’s service usage of any province in 2017, at 14%. The national average was 10% in 2017.
Crisis Text Line powered by Kids Help Phone is now available in Quebec 24/7!
2018 has been a pivotal year for Kids Help Phone, partly because of the launch of our texting service trial in Manitoba. Crisis Text Line powered by Kids Help Phone is now available across Canada. Young people can text with a volunteer Crisis Responder for support with any issue — big or small. The service is free, confidential and available 24/7/365.
The national rollout of our texting service means more young people in Canada will have access to support in the way they need it most. Crisis Text Line powered by Kids Help Phone expands the range of services we provide to youth who are looking for support.
Whether the preference is for support over the phone, through Live Chat or via text, young people across Canada now have more support options available to them at any time of day, in English and French.
Learn more about Crisis Text Line powered by Kids Help Phone.
If you’d like to help spread the word about our service, check out these resources.
Walk so Kids Can Talk
What an incredible day it was at the Walk so Kids Can Talk presented by BMO. Thank you for joining our national day of community action and for celebrating Mental Health Week with us!
To see local event photos visit our Walk event page.