New Journeys: Kids Help Phone’s Action Plan for Supporting Newcomer Youth

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New Journeys aims to further strengthen the work that has already begun for our Newcomer Initiatives program. As our services grow to increase access to more languages, we will amplify outreach, develop newcomer-specific programming, and with support from donors, continuously enhance Kids Help Phone services. 

New Journeys: Kids Help Phone’s Mental Health Action Plan for Newcomers to Canada recognizes the importance of creating a safe and trusted space for meeting young people where they are. Built on recommendations from newcomer youth and communities, we are determined and driven to ensure Kids Help Phone will have a lasting positive impact on the mental health journeys of newcomers from coast to coast to coast.

New Journeys details three goals to be reached with the generous support of donors and partners between 2023–2027. Our Action Plan includes 20 specific tactics that outline how we’ll achieve these goals.

  1. BUILD TRUST: Foster a greater sense of trust in Kids Help Phone through increased awareness, engagement and communication with newcomer communities.
  2. MAXIMIZE ACCESS: Increase newcomer service use to 16% no later than 2028 by tailoring Kids Help Phone programs and services to better suit the mental health needs of newcomer youth.
  3. STRENGTHEN CONNECTIONS: Ensure continuous integration of newcomer perspectives in Kids Help Phone programs, services and initiatives through strengthened relationships and increased representation.

With ongoing guidance from our Newcomer Advisory Network and ongoing community engagement, we’ll monitor and measure our success through a comprehensive evaluation plan. 

Read New Journeys:
Kids Help Phone’s Action Plan for Supporting Newcomer Youth

New Journeys Action Plan

Please join us in supporting Newcomer Youth by donating, partnering or contacting us for more information. 

You can also get involved by volunteering with Paving Paths: A Newcomer Engagement Program by Kids Help Phone