The newsroom is where you’ll find Kids Help Phone’s latest news releases and media statements, as well as up-to-date information and publications about the organization and the young people we serve.

To make an enquiry, learn more about a recent news release or schedule an interview with a Kids Help Phone representative, please contact us. We do our best to respond to all enquiries within one business day during standard office hours (Monday to Friday, 9 a.m. to 5 p.m. EST).

Please note that our 1-800 number is for counselling purposes only. If you need to urgently contact a Kids Help Phone staff member, please call our general enquiry line at 416-586-5437.

News releases and media statements

Kids Help Phone is a leading expert on the issues young people face. We talk to hundreds of kids every day and they share with us what they can’t share with anyone else. We regularly present our insights into the lives of youth in Canada by providing expert commentary and running media campaigns.

• Supporting BIPOC youth, June 19, 2020
• CTV special on May 22: Messages of hope to Canada’s youth, May 14, 2020
• RBC invests $1.3 million to develop mental health platform, May 7, 2020
• #NSSTRONG We are here for you 24/7, April 24, 2020
• Kids Help Phone seeks Indigenous volunteers to meet demand, March 23, 2020
• Kids Help Phone and We Matter team up to address Indigenous youth crisis in Canada, March 10, 2020
• Kids Help Phone Crisis Texting Service Help Young People Avoid Emergency Department Visits, November 19, 2019
• Crisis Text Line powered by Kids Help Phone turns one, November 6, 2019
• Kids Help Phone Chooses Republic — Agency to serve as lead strategic and creative partner for the organization, July 4, 2019
• NHLPA, Kids Help Phone Announce Three-Year Partnership, Nov 21, 2018
• Kids Help Phone Releases Results of 24/7 Texting Service Pilot Launch and Expands Nationally, Nov 6, 2018
• Kids Help Phone ready and prepared with youth support service during cannabis ‘legalization‘, October 16, 2018
• University of Guelph students to pilot new crisis text line, August 30, 2018
• Canada Health Infoway Teams up with Kids Help Phone to Provide Crisis Support Via Text, May 10, 2018
• Media Statement Re: Fatal Van Attack in Toronto, April 24, 2018
• Kids Help Phone sees increase in calls related to suicide in Alberta, April 9, 2018
• Media statement Re: Humbolt Broncos Tragedy, April 8, 2018
• Crisis Text Line powered by Kids Help Phone now available for Manitoba service trial, February 16, 2018
• Innovation keeps Kids Help Phone relevant to young people, The Globe and Mail, November 14, 2017
• Katherine Hay named new President and CEO of Kids Help Phone, October 20, 2017
• One in five teens in Canada seriously considers suicide, September 8, 2016

 

Publications

Young people in Canada have been turning to Kids Help Phone for help during their most difficult challenges for more than 30 years. Below, you can find detailed information about the challenges they face and our approach to giving them the support they need, when they need it most.

Kids Help Phone’s Action Plan for Supporting First Nations, Inuit and Métis Young People

Finding Hope: Kids Help Phone’s Action Plan for Supporting First Nations, Inuit and Métis Young People

Strategic Plan

Kids Help Phone’s Strategic Plan 2017 to 2021

Impact Reports

Impact Report 2019
Impact Report 2018
Impact Report 2017
Impact Report 2016
Community Impact Report Fall 2016
Impact Report 2014-15
Impact Report 2013-14
Impact Report 2012
Impact Report 2011

Financials

Financial statements

Financial statement 2019
Financial statement 2018
Financial statement 2017
Financial statement 2016
Financial statement 2015
Financial statement 2014
Financial statement 2013
Financial statement 2012
Financial statement 2011
Financial statement 2010

Tax returns

Kids Help Phone T3010

Proof Positive

As a critical lifeline of hope and support, research shows how our services significantly improves the mental health and well-being of young people.  Read our clinical service evaluation to find out how effective we are at reducing distress and helping young people see their problems more clearly.

Proof Positive 2015 (full report)
Proof Positive 2015 (summary report)

Teens Talk

To better understand the challenges young people face, we continuously conduct nation-wide surveys and share these results to engage all people in Canada in an important dialogue about how we can make our communities safer, healthier and friendlier to our youth.

Teens Talk 2016
Teens Talk 2015