Press
-
Learn
-
Learn
Kids Help Phone Insights shares up-to-date information about the state of youth mental health in Canada today.
TORONTO, ON (October 8, 2020) – Kids Help Phone has launched a first-of-its-kind data platform sharing up-to-date information about how young people across Canada are interacting with its services – providing unprecedented insight into the state of youth mental health in Canada today.
Called Kids Help Phone Insights, the platform is available at KidsHelpPhone.ca/Insights.
Made possible with support from Canada Health Infoway, Kids Help Phone Insights offers an in-depth look into the topics and themes young people are reaching out about through the organization’s phone and text services. Data can be broken down by province and territory, providing a comprehensive look at the challenges youth are facing from coast to coast to coast. The platform is available in both English and French.
The goal of Kids Help Phone Insights is two-fold: to remind young people that they are never alone by helping them to see the concerns shared by youth nationwide, and to help guide services, programs, policies and systems to ensure strong, responsive and evidence-based supports for the young people of Canada.
“Everything we do at Kids Help Phone is driven by data,” says Katherine Hay, President and CEO of Kids Help Phone. “As Canada’s only 24/7 e-mental health solution for young people, we are constantly evolving to meet the ever-changing needs of youth based on our data insights. But we also know that sharing this information widely will create even greater impact for the landscape of youth mental health in Canada. Kids Help Phone Insights represents a new frontier for data-driven youth mental health services in our country, and we are deeply grateful to Canada Health Infoway for helping to make this historic project possible.”
“We are excited to partner with Kids Help Phone on this innovative data platform,” says Michael Green, President and CEO of Canada Health Infoway. “The platform will be a tremendous help to young Canadians who need to know they are not alone and that others across the country are voicing similar issues. It will also provide evidence-based insights that will drive development of essential youth mental health programs and services.”
Protecting the privacy and trust of young people is Kids Help Phone’s number one priority. All information shared on Kids Help Phone Insights is aggregated and anonymous, and a number of protocols have been put into place to protect service users’ privacy.
Thanks to our growing community, Kids Help Phone offers free, 24/7 e-mental health services to young people in Canada. Your generosity helps ensure that someone is always there when support is needed for any issue, big or small.
Live Chat is available from midnight until 7:00 a.m. You can always text CONNECT to 686868 to reach a trained volunteer Crisis Responder 24/7.
For a better mobile chatting experience, download our Always There app
Get information about how your thoughts, feelings and behaviours are connected and what you can do to care for your well-being. Learning about mental health can help empower you with the language to communicate how you’re feeling.
Practise with tools, tips and resources to help build your skills and improve your wellness in the way that feels best for you. Learn how to identify your strengths, communicate thoughts and feelings, overcome obstacles and connect with support.
Find out how much you know about specific topics and get resources to learn more.
Reduce stress and have fun at the same time.
Identify who and where your community is to get help when you need it.
Try different tools to express how you’re feeling.
Access tools for safety planning and reporting.
Regain calm and relax with these activities.
Identify how you’re feeling and find resources to support you right now.
Explore lived experiences from other young people across Canada. Learn from real-life youth stories, gain new ideas and ask questions to connect and inspire your own wellness journey.
If you need help right now, you can talk to a trained volunteer crisis responder about anything you're going through. No issue is too big or too small.
If you identify as Indigenous, you can ask to be connected with a First Nations, Inuk or Métis crisis responder (if one’s available) by messaging FIRST NATIONS, INUIT or METISto 686868 or through Facebook Messenger.
Connect with a professional counsellor to better understand what you're going through and help take a step in the direction you want to go.