Kids Help Phone 101
Kids Help Phone is Canada’s only 24/7, national support service. We offer professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French.
Whether by phone, text or through our website, you can connect with us whenever you want, however you want.
Our service is completely confidential — you don’t even have to tell us your name if you don’t want to. Find out more.
Created in 1989 to provide a way for young people to confidentially report abuse, a unique telephone counselling service was launched providing free, accessible support to any young person reaching out, anywhere in the country.
Almost immediately, young people let us know that they needed more from the service than one focus, and one channel to reach us.
Over the past 30 years, we have evolved our response and solutions, always focused on staying relevant to youth, recognizing the complexity of issues they face and ensuring counsellors are ready to address the continuum of emotional and mental health needs from crisis situations to the everyday concerns of growing up.
For 30 years, Kids Help Phone has shown up for youth in distress. Watch the new video here.
We offer a wide range of articles, tools and resources on our site to help young people through challenges or experiences they might face. We also have professional counselling support and a variety of resources to help youth in any moment of need. Learn about the services Kids Help Phone offers.
Are you looking for someone to talk to about something on your mind? Maybe it’s about school, family, work or friends, and you just don’t want to say it out loud. Kids Help Phone’s crisis responders are here for you 24/7.
Kids Help Phone is always there for you. No matter what you want to talk about, we’re here to listen. No judgment, totally private, 24/7. We take privacy seriously and want to help ensure you feel comfortable connecting with us. Learn more about our promise and your privacy.
To learn more about the people who work at Kids Help Phone, our partners, and our future goals visit About us.
Get information about how your thoughts, feelings and behaviours are connected and what you can do to care for your well-being. Learning about mental health can help empower you with the language to communicate how you’re feeling.
Practise with tools, tips and resources to help build your skills and improve your wellness in the way that feels best for you. Learn how to identify your strengths, communicate thoughts and feelings, overcome obstacles and connect with support.
Take a quiz
Find out how much you know about specific topics and get resources to learn more.
Play a game
Reduce stress and have fun at the same time.
Map out your support network
Identify who and where your community is to get help when you need it.
Share what’s on your mind
Try different tools to express how you’re feeling.
Make a safety plan
Access tools for safety planning and reporting.
Regain calm and relax with these activities.
Try a self-assessment
Identify how you’re feeling and find resources to support you right now.
Explore lived experiences from other young people across Canada. Learn from real-life youth stories, gain new ideas and ask questions to connect and inspire your own wellness journey.
If you need help right now, you can talk to a trained volunteer crisis responder about anything you're going through. No issue is too big or too small.
If you identify as Indigenous,you can ask to be connected with a First Nations, Inuk or Métis crisis responder (if one’s available) by messaging FIRST NATIONS, INUIT or METIS to 686868 or through Facebook Messenger. All of our e-mental health services are free 24/7 for people across Canada.
Connect with a professional counsellor to better understand what you're going through and help take a step in the direction you want to go.