Depression. Anxiety. Stress. Abuse. Thoughts of suicide. Sometimes, we may want help with something on our mind, but we’re not sure how to get started. And if we’re dealing with an issue we find hard to talk about, like a crisis, it can be tough to say it out loud.
When you’re seeking mental health supports and your feelings need a place to go, we’re here for you. With Kids Help Phone’s texting service, you can connect with a trained, volunteer crisis responder for support any time, about anything, via text message.
Our texting service is free and available across Canada 24/7 when you don’t want to talk but need to let your feelings out without judgement. You don’t need a data plan, internet connection or an app to use it. Your texting conversation with a crisis responder is confidential. To find out more about what that means, you can review our texting service’s Privacy Policy.
What happens when I text?
To start using the texting service, text CONNECT to 686868. The first few texts you receive will be automated messages from Kids Help Phone giving you more information about the service and our Privacy Policy.
After that, you’ll be connected to a volunteer crisis responder who can talk to you about any issue — big or small. You can end the conversation at any time by texting the word STOP. (This means that we won’t send you any more messages unless you text again.)
You can follow these three instructions to connect with a volunteer crisis responder!
