Need help now? Text us.


Texting is something many of us do to communicate with our friends and family. But sometimes we need to talk to someone else about what we’re going through. With Crisis Text Line powered by Kids Help Phone, you can chat with a trained, volunteer Crisis Responder for support at any time.

Our texting service is completely free and available 24/7/365. You don’t need a data plan, Internet connection or an app to use it. All conversations you have with a volunteer Crisis Responder are confidential. And, you can text from anywhere in Canada.

What happens when I text?

To start using the texting service, text CONNECT to 686868. The first few texts you receive will be automated messages from Kids Help Phone giving you more information about the service and our Privacy Policy.

After that, you’ll be connected to a volunteer Crisis Responder who can talk to you about any issue — big or small. You can end the conversation at any time by texting the word STOP. (This means that we won’t send you any more messages unless you text again.)

How does it work?

Follow these three steps to reach one of our volunteer Crisis Responders!

1. Text CONNECT to 686868 from anywhere in Canada, any time, about anything.

2. A volunteer Crisis Responder receives the text and lets you know they’re here to listen.

3. The volunteer Crisis Responder will help you move from a hot moment to a cool moment.