Supporting newcomer youth

Kids Help Phone offers 24/7 e-mental health support to all young people across Canada, including newcomers. All of our services are free and private and we don’t require ID to use them.

Our Arabic phone counselling service is now closed — but help is still available!

With generous support from Immigration, Refugees and Citizenship Canada (IRCC), we piloted offering our phone counselling service in Arabic, facilitated by Arabic-speaking interpreters, for a trial period from May to December 2020. This service is now closed. We’d like to thank everyone who participated in bringing this pilot to youth from coast to coast to coast. We’re now reviewing the results of the pilot to determine how best we can support newcomer youth going forward.

Newcomers and other kids, teens and young adults across Canada can still access inclusive, non-judgmental support from Kids Help Phone’s counsellors (over the phone) and crisis responders (through text) 24/7 in English or French. You can learn more about our services here.

Where can I get promotional materials?

You can share information about our support for newcomer youth by downloading our promotional materials below!

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Where can I find additional resources for newcomers?

You can visit Resources Around Me to find newcomer support services across Canada. You can also check out (and share with your network!) tips, tools and stories for newcomers by browsing our website.

To submit a resource for consideration in Kids Help Phone’s Community Resource Database, please contact us.

Where can I share my feedback / ask a question?

Although the Arabic phone counselling evaluation survey is now closed, you can share general feedback or ask a question about Kids Help Phone by using our contact form.

Published December 2020